GoalsGoalsGoalsIntroThe challenges at Philips ranged from outdated interfaces and cumbersome workflows to fragmented communication channels and lack of personalization in patient care. Recognizing these pain points laid the foundation for our redesign strategy. 1Improve clinical outcomes: actual improvements to patient care2Optimize workflow efficieny3Foster better collaboration among healthcare professionals
Users and PrioritiesPatientQuality of care
Pain management
Ease and convenience as much as possible OncologistReducing morbidity
Therapeutic and Palliative treatment options
Increased successful outcomes through optionsRadiation PhysicistPersonalized radiation therapy planning
Seamless integration with CT, MRI and other modalities
Faster workflows
New Layer6 in-person studies conducted at Narayana Cancer Hospital, Bangalore
15 radiation physicist interviews
50 patient interviews
20 oncologist interviews
5 ethnographic studies
2 focus groupsPhase 1
New Layer5 focus groups with University of Wisconsin, Madison
3 remote groups
2 in-person events
10 physicist interviews
30 patient interviews at UW Human Oncology
Heavy ion treatment paradigm developed and finalizedPhase 2
New LayerSuccessful clinical trial for Pinnacle 3
Successful clinical trial for heavy ion treatment
6 patient trials, 3 at UW and 3 at Bangalore
Pinnacle 3 and heavy ion successfully deployed for public usePhase 4
New LayerSuccessful clinical trial for Pinnacle 3
Successful clinical trial for heavy ion treatment
6 patient trials, 3 at UW and 3 at Bangalore
Pinnacle 3 and heavy ion successfully deployed for public usePhase 4
New LayerPhilips IntelliSpace deployed and tested successfully at 10 locations Phase 5
Success StoriesPinnacle and IntelliSense have improved tumour treatment methods immensely by enabling and optimizing minimally invasive treatments, as well as heavy ion treatment.50+Countries using Pinnacle and Philips Cloud250.000+Patients treated1500+Hospitals using improved treatment methods